group processes & policies

  • Groups are defined as entire finca, entire casa grande or multiple house rentals.
  • The group organizer is financially responsible for any damages to our facility or property including possible misuse of equipment, furnishings left out of place, missing linens, utensils, appliances and other household items caused by you or group participants.
  • To keep our rates low, we ask groups to strip all bed linens, and leave the kitchen with dishes done, recycling removed, and in the clean condition as it was found. If these aren’t done, or other cleaning is needed, the group will be charged a $100 minimum cleaning fee.

group deposit policy

  • ​A deposit of 50% of your total stay is required to make a reservation and we ask that all groups call us to make their reservation.
  • We prefer payment by check​ but in order to block confirmed dates for you ​we ​​require a credit card on file​ ​(​to authorize​ only) for the 50% deposit ​until the check arrives. If not received within 7 days​, we will charge the ​credit card​ for the 50% deposit ​plus a 3% service fee​. (Please note: If sending a check from the ​States, it is best ​to use Priority Mail to avoid ​mail ​delays common here in Vieques.
  • ​If ​your group prefers to ​pay by credit card, a 3% service fee will​ be added to the total for your stay.​
  • There is a one-time group short stay fee of $100.

Group Cancellation Policies

We ask groups to pay both deposits and final payments by check rather than by credit card online. Call or email us to help you get things set up. We use your card to authorize and hold your reservation until your check arrives and ask that you pay the balance due upon arrival.

If your group cancels:

  • 6 months or more before check in date: you will be charged for the first full day of the group stay.
  • 90 days or more before check in: you will be charged for half of your deposit.
  • less than 90 days before check in: no refund of your deposit will be issued.
  • less than 30 days before check in: you will be charged for your group’s entire stay.

Other guests may be on the property during your group’s stay. In order to respect their visit, we maintain quiet hours. Any groups who continue to make noise and bother other guests after 10:45pm will be asked to pay what we call the Fiesta Fee: whatever amount we have to refund or discount to other quests for a sleepless night, etc.